ImageBank X customer survey: how DAM transforms everyday asset management

To better understand the real impact of a modern Digital Asset Management (DAM) solution on everyday work, we conducted a customer survey among ImageBank X users. The survey focused on one central question: How has asset management changed after adopting a DAM system?

Responses came from users across organizations of different sizes and industries. Despite these differences, the results were strikingly consistent. ImageBank X has accelerated daily asset management processes and freed up time for more meaningful work.

3× faster


asset sharing across teams

Up to 8 hours

back in your team’s week

60% faster finding

the right assets

40% faster publishing

campaigns and content

Up to 8 hours saved per team, every week

Survey participants were asked to estimate how many hours per week ImageBank X has reduced manual work for their marketing, communications, or content teams.

Teams reported saving up to 8 hours per week that would otherwise be spent on routine asset-related tasks.

By removing friction from everyday asset handling, ImageBank X enables teams to shift their focus away from operational overhead and toward strategically important tasks such as planning, creating, and campaign development.

Assets are shared up to 3× faster

Another key area examined in the survey was the speed of internal and external file sharing compared to the time before ImageBank X was implemented.

Teams now share assets up to three times faster. One customer described the impact like this:

“ImageBank X is an extremely smooth service, both in terms of its user interface and functionality. It has enabled seamless integration with our website for media management, as well as flexible branding and sharing of our ‘asset library’ with external partners.”

Centralized access, controlled permissions, branded portals, and integrations remove delays that typically occur when assets are scattered across systems, folders, or email threads.

Finding assets up to 60% faster

Beyond sharing, findability emerged as one of the most significant improvements. Teams reported finding the right assets up to 60% faster with ImageBank X.

Instead of spending minutes searching through folders or asking colleagues for files, users can locate what they need in seconds. Over time, this has a substantial cumulative effect on productivity and reduces everyday frustration across teams.

Campaigns and content published up to 40% faster

Speed matters not only internally, but also for business outcomes. According to the survey results, campaigns and content are published up to 40% faster after adopting ImageBank X.

This improvement allows organizations to:

• React more quickly to changes and opportunities
• Launch campaigns and updates without delays caused by asset bottlenecks
• Avoid last-minute rushes and manual workarounds
• Keep marketing and communications aligned with business priorities

Faster publishing directly supports agility, consistency, and time-to-market.

A clear increase in productivity

Across responses, one theme appeared repeatedly: a clear increase in overall productivity. By centralizing assets, automating manual tasks, and improving accessibility, ImageBank X reduces hidden inefficiencies that often go unnoticed in day-to-day work.

The survey shows that DAM is no longer just about storage. For many organizations, ImageBank X functions as a productivity platform that supports smoother collaboration, faster execution, and more focused use of team resources.